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	<title>Comments on: TigerDirect.com warranty woes</title>
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	<description>"Branded for Life"</description>
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		<title>By: Jeff Schult</title>
		<link>http://www.jeffschult.com/blog/2007/12/20/tigerdirectcom-warranty-woes/comment-page-1/#comment-724</link>
		<dc:creator>Jeff Schult</dc:creator>
		<pubDate>Wed, 03 Jun 2009 17:20:28 +0000</pubDate>
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		<description>Louise,

I really don&#039;t have a suggestion for you, without being in possession of all the details, correspondence, etc.

If you still have the hard drive, it is *possible* that your data can be recovered. There are companies that specialize in such things. It is rarely inexpensive.

Other than that, you might want to consider legal help. My experience with Tiger Direct had to do only with the replacement of a part, not with loss or damages.

You know what I want to tell you about backing up crucial data already ... it&#039;s a little late for that to matter now, though.</description>
		<content:encoded><![CDATA[<p>Louise,</p>
<p>I really don&#8217;t have a suggestion for you, without being in possession of all the details, correspondence, etc.</p>
<p>If you still have the hard drive, it is *possible* that your data can be recovered. There are companies that specialize in such things. It is rarely inexpensive.</p>
<p>Other than that, you might want to consider legal help. My experience with Tiger Direct had to do only with the replacement of a part, not with loss or damages.</p>
<p>You know what I want to tell you about backing up crucial data already &#8230; it&#8217;s a little late for that to matter now, though.</p>
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		<title>By: Louise Harber</title>
		<link>http://www.jeffschult.com/blog/2007/12/20/tigerdirectcom-warranty-woes/comment-page-1/#comment-723</link>
		<dc:creator>Louise Harber</dc:creator>
		<pubDate>Wed, 03 Jun 2009 16:01:29 +0000</pubDate>
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		<description>I have a major problem with TigerDirect.  Basically, instead of backing up my hard drive before working on it (an option offered), they deleted everything.  All my databases.  Four years of updates, new databases, etc.  About 40,000 names.

They admit it was human error, but say I cannot be compensated.  It has destroyed my business for this summer.  My business is a summer business.

Any suggestions on where to go (other than the BBB, television channels, etc.) would be appreciated.

Thank you.</description>
		<content:encoded><![CDATA[<p>I have a major problem with TigerDirect.  Basically, instead of backing up my hard drive before working on it (an option offered), they deleted everything.  All my databases.  Four years of updates, new databases, etc.  About 40,000 names.</p>
<p>They admit it was human error, but say I cannot be compensated.  It has destroyed my business for this summer.  My business is a summer business.</p>
<p>Any suggestions on where to go (other than the BBB, television channels, etc.) would be appreciated.</p>
<p>Thank you.</p>
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